Strategic Plan Departmental Performance Indicators

Within each of the five Strategic Plan goal areas, performance measure data is collected by departments and updated on a monthly, quarterly, or annual basis as part of the Managing for Results (MFR) model.

MFR provides the framework to establish performance measures, analyze these measures, and make necessary ongoing improvements to deliver quality programs and services to the residents of Durham County.  MFR allows Durham County decision makers to analyze data and trends and to then review programs and services objectively.  Performance data helps ensure that Durham County is using tax dollars to fund the results that residents want.

Use the interactive dashboards below to see how Durham County is transforming to becoming a more efficient, effective, and accountable government.  Select any of the Strategic Plan goal areas below to view the respective departmental performance indicators.

Departmental Performance Measures
Choose your selection below to view any of the dashboards for the departmental performance measures.


Goal 1:  Community Empowerment and Enrichment

Provide access to educational, vocational, economic and cultural opportunities while empowering citizens to choose pathways for their own success.


Goal 2: Health and Well-being For All

Improve the quality of life across the lifespan through protecting the health of community, reducing barriers to access services and ensuring a network of integrated health and human services available to people in need.

 secure community

 Goal 3: Safe Community

Partner with stakeholders to prevent and address unsafe conditions, protect life and property, respond to emergencies and ensure accessible and fair justice.


 Goal 4: Environment

Protect natural resources and support and promote community and economic vitality for all residents of Durham County.

 visionary govt

 Goal 5: Visionary Government

An effective organization committed to continuous innovation, exceptional customer service, transparency and fiscal responsibility.